Frequently Asked Questions
We’ve compiled the most frequently asked questions about surplus foreclosure refunds in the section below.
What Are Foreclosure Refunds?
Foreclosure refunds result from foreclosure auctions that happen after a property is foreclosed on because of an unpaid mortgage loan. The lender puts the property up for auction and the property is sold to the highest bidder. The difference of the unpaid balance and selling price of a foreclosed property is due back to the owner as a foreclosure refund. Many homeowners are unaware that they are entitled to this cash after the foreclosure auction has taken place.
By law, this amount should be awarded to the foreclosed owner of the property. The owner of the property is usually notified by state officials regarding these foreclosure refunds after the sale is completed. However if the person has already relocated, changed their phone number, don’t have their mail being forwarded, etc, then they may be difficult to find and are often unaware that there is a refund due to them.
Because of procedural technicalities, filing for foreclosure refunds can be complicated, especially when there are other entities that also have claims to the property, such as other lien holders or family members. Working with our team allows you to consult with professionals who have a track record in processing these claims and obtaining foreclosure refunds for our clients.
How did you get my information?
- We track foreclosure sales and when there appears to be a significant refund due we utilize public records to find the former homeowner that we believe the funds are due to.
- We use an all-around contact approach using calling, texting, emailing, direct mail, social media, and even contacting relatives.
Are there any upfront or out-pocket-fees?
- We pay all upfront and out-of-pocket fees.
- You pay nothing out-of-pocket throughout the process and we are only reimbursed the fees if and when the funds are recovered.
- If we are not successful in recovering your funds then we eat the costs and you owe us nothing.
How long does it take to receive my refund?
- It depends on the entity holding your refund and how easy they are to work with.
- It can be a complicated process at times but a typical refund usually takes 3-4 months.
- A variety of other factors can make the process longer, such as if the homeowner has passed and we are working with heirs, if there are other lienholders, and if there is additional paperwork requested and how quickly our clients can get us those documents.
How do I know this is real and not a scam?
- We get this question a lot and this is definitely real. Once we make contact with our clients we verify all relevant information to show we know what we’re doing including the exact amount of funds that are owed, judgment amount, sales amount, and refund amount.
- The only way to scam someone is to take money from them or use their personal information in a way not authorized. We never ask you for any money and we never ask for any personal information, so there is no way that we can scam you. If we do ask for either, do not move forward with us.
- Lastly, we use a 3rd party attorney on every claim. The attorney processes the claim and the payment, and works directly with the entity holding the funds. If there’s any additional documentation or personal information needed our clients submit that directly to the trusted licensed attorney.
Can I handle the claim process myself?
- You absolutely can. Where you would start is another question entirely. There are countless piles of government records that our researchers have to sort through to identify people who may be owed money. However, you can absolutely do all the work, research, paperwork, filing, claim submission, and follow up, while paying for attorney fees and all other costs yourself.
- OR you can let us do the work for you with no upfront cost and no hassle, and enjoy life while we’re doing it all for you!
Can I sign up for text notifications?
- You absolutely can. Foreclosure Refunds uses A2P2 SMS and follows the regulatory and compliance guidelines as stated by U.S. telecommunications.
Please see the following for guidelines:
- Standard message and data rates may apply.
- Text “STOP” to cancel at any time.
- View our Privacy Policy.
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Can I opt out of ?
- You absolutely can. Simply text “STOP” to cancel.
Do you have more questions? Contact us

